Distance Learning Complaint Procedure for In-State Students
Any student has the right of appeal on grievances resulting from any action taken by the college which affects a student's academic standing or the student's status within the academic program. The proper procedure for appeals is found on page 128 in the College Catalog.
Distance Learning Complaint Procedure for Out-of-State Students
Federal law requires James Sprunt Community College to make available to prospective and enrolled students the process students should follow to file a complaint against an institution. JSCC desires to resolve student grievances, complaints and concerns in an expeditious, fair and amicable manner. If an issue cannot be resolved internally, students may file a complaint with their state. The directory of state regulatory agencies provides the contact information and complaint procedure for each state. JSCC is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.